FAQs

What time is check-in and check-out?

Check-in is at 4PM and check-out is at 10AM. One week prior to arrival, you will receive a code for the keyless lock to access the property. You can go directly to the home to check-in.

What linens are provided?

We provide linens and towels for all bedrooms, bathrooms, and the kitchen.

What supplies are at the home?

We supply 1 roll of toilet paper/bathroom, 1 roll of paper towels, a small bottle of dish soap, 2 dishwasher tabs, 1 pod of laundry detergent, shampoo, conditioner, body wash for each shower and hand soap for each sink. We also leave a few pods of coffee and tea bags to start you off!

What supplies are in the kitchen?

All basic kitchen utensils are supplied along with a large stock pot, toaster, blender, mixer, crock pot, pots/pans, basic dishware (and plasticware for the kids), a coffee maker, and a Keurig.

Is firewood provided?

We provide a bundle of firewood for any indoor wood fireplace in the winter and a bundle of firewood for any outdoor fire pit/place in the summer. If you would like more, just give us a call during business hours, and you can purchase additional firewood.

Is propane provided for the outdoor grill?

Yes. We try to leave an extra tank with every outdoor gas grill. If you run out, please just give us a call during business hours, and we will have one delivered.

Can I bring my dog?

Dogs are only permitted at our dog friendly homes for a fee of $100/dog. We allow only up to two dogs. Pets are not permitted in or on premise of non pet friendly homes. If a pet is found at a non pet friendly home, there will be additional charges for deep cleaning, plus any carpet or upholstery cleaning that may be necessary. We will also ask the dog to be removed from the property.

What is the lake access like?

The Lake Access pathway to the lake is to the left of Gathering Place (across the road from the entrance to The Village). It is a pebbled pathway that has a steep slope for a short section that flattens out to a pine needle covered path to the lake. 

When are docks in the water?

The docks can go in the water on April 15th but are not guaranteed until mid May (based on weather). All docks will be removed by mid October.
Are boat slips available?
Timber Rock Village has 13 boat slips. Slips 1, 2, 3 are reserved for designated homes (Magnolia, Gathering Place, and West Oak). Shared slips 4–13 are complimentary and available to guests staying in participating homes on a first-requested, first-confirmed basis.

Dock slip requests may be submitted beginning 120 days prior to your arrival and only after a lodging reservation is confirmed with payment and contract. Submitting a request does not guarantee a slip. A dock slip is guaranteed only after written confirmation from Timber Rock Village.

One shared slip is permitted per home unless otherwise approved. Slips are reserved for the confirmed boat-use dates, which may differ from lodging dates. If your boating plans change, please notify us promptly so the slip can be released to another guest.

A lodging reservation does not guarantee dock availability unless the home specifically includes a guaranteed dock slip.
When is the pool open?

Our outdoor pool is open mid-May - mid-October, weather permitting. It is heated and open daily at 10AM. Closing time varies by season
What is available in the fitness center?

The fitness center is open 24 hours a day and features Life Fitness equipment, including:

  • 2 treadmills
  • 1 stationary bike
  • 1 cable machine
  • Free weights and dumbbells
  • 2 bathrooms, including 1 accessible bathroom
Where can I rent baby equipment?

BabyQuip rents baby equipment to families traveling to our area. You can browse their website and have items delivered to your rental home.
Is Lyft or Uber available in the area?

Lyft and Uber services are very limited in this area, so be sure to plan accordingly. Deep Creek Shuttle is available, and you can reach them at deepcreekshuttle.us.



The Reserve

The Reserve

The Reserve

Ease, luxury, fun, and relaxation are at the heart of Timber Rock Village. From the accommodations a...
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The Village

The Village

The Village

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The Area

The Area

The Area

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